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TERMS & CONDITIONS

General Terms & Conditions

Article 1 – Definitions

In these general terms and conditions, the following definitions apply:

  • Return Period: The period during which a customer may request a return under our Returns & Refunds Policy.

  • Customer: Any individual purchasing products from Ellis & Monroe for personal use.

  • Right of Withdrawal: The right to cancel or withdraw from a purchase where provided by applicable law or our store policies.

  • Seller: Ellis & Monroe, the business offering products through its online store.

  • Distance Contract: A purchase agreement concluded through our website without the physical presence of both parties.

  • Business Day: Monday through Friday, excluding applicable public holidays.

Article 2 – Business Information

  • Store Name: Ellis & Monroe

  • Customer Service Email: info@ellisandmonroe.com

  • Website: ellisandmonroe.com

  • Business Address: To be completed with the seller's registered business address.

  • Business Registration Information: To be provided where legally required.

For questions regarding orders, returns, or our services, please contact us at info@ellisandmonroe.com.

Article 3 – Applicability

These Terms & Conditions apply to all purchases made through the